Genmato - Magento Extensions for Efficiency

Uncancel Order

Aug 19, 2016
CE 1.9, EE 1.14, CE 1.8, EE 1.13, CE 1.7, EE 1.12, CE 1.6, EE 1.11

Installation Guide

Backup your database and site

Make sure you have a complete backup of both your Magento database and your installation files. The changes are small that a problem during installation causes a big problem with your installation, but it is always good to have a backup available where your can rely on.

Disable Magento Compiler

If you are using Magento’s compilation mode on your store, you must first disable it. Go to System->Tools->Compilation. If the compiler status is ‘Disabled’, you are ready for the next step. If not, click the ‘Disable’ button on the right hand side of the screen.

Disable Magento Compilation Mode

Upload extension files

Unzip the downloaded extension package and upload the extracted files with your favorite FTP client to the root of your Magento installation.

Clear Magento cache

Navigate to System-> Cache Managment. Select all available 'Cache Types', select the mass-action 'Refresh' and click 'Submit' to refresh all caches.

Refresh Magento Cache

Login into Magento Backend

After your refreshed the cache, you need to logout and login again.

How to un-cancel an order

When can I un-cancel an order

Uncancel Order ButtonOnly orders that have the status 'Canceled' can be un-canceled, only then there will be an extra button in the 'Order View Page'. When you click this button the order will be set back to the status 'Processing'.

What is updated when I uncancel an order

When you un-cancel an order the following items will be changes:

  • Order status will be set to 'Processing'
  • All ordered items will be set back to ordered items
  • Stock will be updated for all items in the order